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Nothing here can be changed. TraceLog generates the events, which arrive each hour at five past, except overnight. Last event 1 h ago

And on your site?

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On Free you see the last 30 days. With Pro, also each campaign and longer periods.

Demo data

Back to Path

view_product stopped arriving on Thursday, October 22.

checkout_started was still arriving on October 22: not all of this path had stopped.

Arrived again on Oct 28, 2026, 9:51 PM, then stopped arriving again: a newer alert replaced this one. That alert is still open. Open the newer alert

Last seen before the stop: Oct 21, 2026, 9:52 PM · Missing days: Oct 22 –⁠ Oct 27, 2026

See what is arriving and what is not

view_product arrivals

  • Step 1 of 2 · view_product
  • Step 2 of 2 · checkout_started
  • Did not arrive

Step 1 of 2 on the path of the purchase (purchase_completed).Nobody was notified: this is a demonstration project

Purchases (purchase_completed) and their rate are unaffected. The path is incomplete on those days: do not compare periods that include them.

Where to check

Check what changed where view_product is sent. TraceLog had no other customer's site to compare this stop with, so it cannot say whether the fault was TraceLog's.

It is not the first time: view_product also stopped arriving on Monday, September 28 and Saturday, October 10.

What to look for on your site

What TraceLog received

Events per day, Oct 9 –⁠ Oct 22, 2026, in the project's time zone, as they stood when the alert fired.

This chart also shows an earlier break in view_product: Oct 10 –⁠ Oct 15, 2026.

See the daily numbers
Events
Dayview_productcheckout_started
Oct 9, 202610212
Oct 10, 2026013
Oct 11, 2026013
Oct 12, 2026012
Oct 13, 2026012
Oct 14, 2026012
Oct 15, 2026012
Oct 16, 202610112
Oct 17, 202610312
Oct 18, 202610412
Oct 19, 202611013
Oct 20, 202610212
Oct 21, 202610913
Oct 22, 2026013

Open the period before it stopped: Oct 16 –⁠ Oct 21, 2026Open the alert's days in Analytics

What happened, in order

TraceLog does not know whether one of these caused another.

  1. TraceLog detected this

    Oct 23, 2026, 2:00 AM

  2. The event arrived again

    Oct 28, 2026, 9:51 PM

And on your site?

Start free

On Free you see the last 30 days. With Pro, also each campaign and longer periods.