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Nothing here can be changed. TraceLog generates the events, which arrive each hour at five past, except overnight. Last event 1 h ago

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On Free you see the last 30 days. With Pro, also each campaign and longer periods.

Demo data

Back to PathOpen alert

view_product stopped arriving on Tuesday, November 3.

checkout_started was still arriving on November 3: not all of this path had stopped.

Still open: view_product has not arrived again.

Last seen: Nov 2, 2026, 9:52 PM.

view_product arrivals

  • Step 1 of 2 · view_product
  • Step 2 of 2 · checkout_started
  • Did not arrive

Step 1 of 2 on the path of the purchase (purchase_completed).Nobody was notified: this is a demonstration project

Purchases (purchase_completed) and their rate are unaffected. The path is incomplete on those days: do not compare periods that include them.

Where to check

Check what changed where view_product is sent. TraceLog had no other customer's site to compare this stop with, so it cannot say whether the fault was TraceLog's.

It is not the first time: view_product also stopped arriving on Monday, September 28, Saturday, October 10, and Thursday, October 22.

What to look for on your site

What TraceLog received

Events per day, Oct 21 –⁠ Nov 3, 2026, in the project's time zone, as they stood when the alert fired.

This chart also shows an earlier break in view_product: Oct 22 –⁠ Oct 27, 2026.

See the daily numbers
Events
Dayview_productcheckout_started
Oct 21, 202610913
Oct 22, 2026013
Oct 23, 2026012
Oct 24, 2026012
Oct 25, 2026012
Oct 26, 2026012
Oct 27, 2026012
Oct 28, 202610312
Oct 29, 202610412
Oct 30, 202611013
Oct 31, 202610212
Nov 1, 202610913
Nov 2, 202611113
Nov 3, 2026012

Also open: the page stopped requesting Meta Purchase beside purchase_completed on Tuesday, November 3.

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On Free you see the last 30 days. With Pro, also each campaign and longer periods.